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What is a subscription?

Subscriptions are a fantastic way for you to receive or send flowers on a regular basis, without having to re-order every time. Via the subscription offering, you can conveniently order flowers to be delivered every week, fortnight or month. As for most of our...

What will I receive?

We use the freshest seasonal flowers with innovative designs that change weekly, to keep your subscription interesting. Each new subscriber will receive a FREE glass vase, appropriately sized for your subscription level, and a pair of secateurs to get you...

Can I cancel my subscription?

A Pay-As-You-Go subscription can be cancelled anytime.  Just login to MY ACCOUNT and you can manage your subscription there.  Please try to allow 48hrs notice to ensure your next automated payment isn’t taken from your account.  Pre-paid subscriptions are for a fixed...

When do I pay for subscriptions?

Pre-paid subscriptions are paid in full at the checkout.  Your first Pay-As-You-Go payment will be taken at the time of ordering.  Each subsequent payment will be taken at weekly, fortnightly or monthly intervals thereafter, depending on your choice of frequency....

Can I pause my subscription if I’m travelling?

Absolutely.  Just login to MY ACCOUNT and you can put your subscription on hold there.  Please allow 48hrs notice.  Don’t forget to login and reactivate your subscription when you return!
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