How long does it take to get the flowers delivered?

Flowers are dispatched daily. For your convenience, we offer two delivery windows, from 9am–2pm and 1pm–7pm. If you order after 12 noon, your order will be delivered the next day or your nominated day.

If you’re in a hurry, you can also make use of the Express Delivery service which guarantees delivery within a three hour period.

Do you deliver to addresses outside of Singapore?

At this stage, Flower Addict delivers only to Singapore-based addresses.

What do I do if I realise that I entered the wrong address in the ordering page or if I want to change the message on my gift card?

It’s no problem! Please phone or email us with the details at least 24 hours in advance and we will gladly amend your order.

What happens if the recipient is not at home?

Our delivery company will attempt to contact the recipient and yourself. If the order cannot be delivered, it will be returned to our studio for you to arrange an express delivery for a fee of $25 +GST. You can arrange to leave flowers unattended or with a neighbour, just let us know in the Delivery Instructions box when you make your purchase.

How do I know when the flowers have been delivered?

You will receive an email to let you know when your order is out for delivery.

How many days a week do you deliver?

For your convenience, we deliver seven days a week. Our standard delivery slots are 9am-2pm and 1-7pm (Mon-Sat) and 9am-4pm (Sun).

Our studio hours are 9am-5pm (Mon-Sat) and 9am-1pm (Sun).

What is your ‘pre-order for special occasions’ delivery service?

Manage your time and plan in advance for those special dates. There is no limit to how far ahead you can pre-order, so you can order and schedule your deliveries in advance for special occasions and events. Our delivery service will ensure your flowers are delivered on time, every time.

Do you have an express delivery service and what is this?

Yes we have an express delivery service. Order between 8.00am and 4.00pm, and for a fee of $25 +GST, we will deliver your blooms within a three hour period.

What is the latest ordering time for same day delivery?

Orders placed before 12.00pm can be delivered the same day, by selecting the 1:00pm – 7:00pm delivery option. Alternatively, until 4.00pm you can also make use of the Express Delivery service for $25 +GST which guarantees delivery within a three hour period.